Feedback & roadmap terms, defined
Plain-language definitions for the terms that come up when you're collecting feedback, prioritizing ideas, and shipping a public roadmap.
Feature Request
A feature request is a suggestion from a customer or user asking a product to add, change, or remove a capability — usually submitted through a support channel, a form, or a dedicated feedback board.
Product Roadmap
A product roadmap is a high-level plan showing what a team intends to build, organized by priority or timeframe, that communicates direction to customers, stakeholders, or both.
Feedback Board
A feedback board is a public or private space where users submit product ideas and vote on existing ones, giving a team a ranked, ongoing view of what their audience wants.
Feature Voting
Feature voting is a prioritization method where users vote on submitted ideas, and vote counts help a team decide what to build next based on demand rather than gut feel.