Privacy Policy

1. Introduction

Feevox ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at feevox.com (the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Any additional information you add to your profile.
• Content: Ideas, comments, votes, and other content you submit through the Service.
• Payment Information: Billing details processed securely through our payment provider (Polar.sh). We do not store your full payment card details.
• Communications: Information you provide when contacting us for support.

2.2 Information Collected Automatically

• Log Data: IP address, browser type, operating system, referring URLs, and access timestamps.
• Device Information: Device type, screen resolution, and language preferences.
• Cookies: We use essential cookies for authentication and session management. See Section 6 for details.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service.
• Process transactions and manage your subscription.
• Send transactional emails (account verification, password resets, subscription updates).
• Respond to your support requests and inquiries.
• Prevent fraud, abuse, and enforce our Terms of Service.
• Analyze usage patterns to improve user experience.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that help us operate (hosting, payment processing, email delivery).
• Board Owners: When you submit ideas or vote on a board, the board owner can see your public profile information and submissions.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted data transmission (HTTPS), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use the following types of cookies:

• Essential Cookies: Required for authentication and core functionality (e.g., session tokens, refresh tokens).
• Preference Cookies: Store your settings such as dark mode preference.

We do not use third-party tracking or advertising cookies.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your account and associated data.
• Export your data in a portable format.
• Withdraw consent for optional data processing at any time.

To exercise any of these rights, please contact us at support@feevox.com.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.