Frequently Asked Questions

Feevox is a feedback management platform that helps product teams collect ideas, prioritize with community votes, and build public roadmaps. It's designed to be simple yet powerful enough for teams of all sizes.

Simply sign up for a free account, create your first board, and start collecting feedback. You can share your board link with customers and they can submit ideas without signing up.

No! Our Free plan is completely free with no credit card required. You only need to add payment details when upgrading to Pro or Team plans.

Absolutely. The Free plan includes 1 board with up to 50 ideas, so you can fully explore the platform before deciding to upgrade.

We accept all major credit cards through our secure payment provider. Payments are processed safely and your card information is never stored on our servers.

Yes, you can upgrade, downgrade, or cancel your subscription at any time. When you downgrade, you'll retain access to paid features until the end of your billing period.

We'll notify you when you're approaching your limits. You can upgrade at any time to unlock more boards, ideas, and admin seats. We won't delete your existing data.

Yes! You save 25% when you pay annually instead of monthly.

We offer a 14-day money-back guarantee for all paid plans. If you're not satisfied, contact us within 14 days of your purchase for a full refund.

Yes! Customers can submit and vote on ideas without creating an account. This reduces friction and encourages more participation.

Users can upvote ideas they want to see implemented. Each user/IP gets one vote per idea to prevent gaming the system. Ideas with more votes float to the top.

A public roadmap shows your customers what you're working on. You can move ideas through statuses like Planned, In Progress, and Completed. This builds trust and manages expectations.

On paid plans you can add your own logo. The Team plan supports a custom domain and lets you remove the Feevox watermark for a white-labeled experience.

The changelog lets you publish updates and link them to related ideas. When you ship something, you can announce it to your customers with markdown formatting, version tags, and cover images.

Yes. Every board comes with an embeddable widget, so you can collect ideas and votes directly inside your product or website without sending users elsewhere.

Yes. You can connect a board to ClickUp and map Feevox statuses to your ClickUp list, keeping your roadmap and your team's task board in sync.

Yes. Boards support outbound webhooks for events like idea created, status changed, idea merged, new comment, and new vote — so you can pipe activity into Slack, Zapier, or your own backend.

Yes! The Free plan includes 1 admin (you). Pro allows up to 3 admins, and Team plans have unlimited admins. You can invite team members from your board settings.

We take security seriously. All data is transmitted over HTTPS and we use industry-standard encryption for sensitive data. We never store full credit card details on our servers.

That's up to you. Boards can be public (anyone with the link can view) or private (only you and invited admins can access). On public boards, all submissions are visible to visitors.

Yes. We believe in data portability — reach out to support@feevox.com and we'll provide an export of your boards, ideas, and votes.

Yes, you can delete your account and its associated data from your account settings.

Never. We do not sell, rent, or share your personal data with third parties for marketing purposes. See our Privacy Policy for details.